UI: Hawaii Library

I have run across numerous usability flaws with my local online library catalog. I was very surprised about how poorly their UI is, considering it is a public and popular way to order books in Hawaii. Take a look at the below screen shot of their Login Screen.

Library Login

As you can see, both the Barcode, and the Pin are marked with *’s. This is very annoying because I’m not able to see the random 10 digit number I need to enter in. This comes especially annoying because the bar code is printed plain as day on your library card. If this # is being displayed on your card, why can’t it be displayed on the web login? I have to think hard about entering these 10 digits, because alot of the #’s are repeated. The worst part about this? I’m unable to even save the cookies to their page, to enable me to log in quickly. At this point, I could save alot of thinking by just driving to the library.  I think this catalog system could be majorly re-done to allow a more comfortable book borrowing method.

Comments

One Response to “UI: Hawaii Library”

  1. Nikole on May 17th, 2009 8:31 pm

    not only does there website suck…their hours of service do to. I can never go there when i have fridays off…don’t they have more than 3 people working. I even stopped there this morning to pick up books my bestest ordered and they were not open. WTF?

    typo and the Pin at marked with *’s—should say ‘is marked’.

    mahalo :-P

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